What is VoIP exactly?

Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. Some VoIP services may only allow you to call other people using the same service, but others may allow you to call anyone who has a telephone number - including local, long distance, mobile, and international numbers. Also, while some VoIP services only work over your computer or a special VoIP phone, other services allow you to use a traditional phone connected to a VoIP adapter.

How VoIP Works

VoIP services convert your voice into a digital signal that travels over the Internet. If you are calling a regular phone number, the signal is converted to a regular telephone signal before it reaches the destination. VoIP can allow you to make a call directly from a computer, a special VoIP phone, or a traditional phone connected to a special adapter. In addition, wireless "hot spots" in locations such as airports, parks, and cafes allow you to connect to the Internet and may enable you to use VoIP service wirelessly.

Creating Connections People Love...

Our goal is to find and create connections that our customers love. We can assess your needs and connect you with the products and solutions that you need. Does your office building need CCTV inside or out? We have a solution for that. Looking for an overhead paging system? Our AVD Pros can find one that's right for your business. At Ameritel we can connect you with more than just a new business phone system!


While some companies seek clients our intention is to build a partnership between our business and yours. We strive to get to know you and your business in order to provide you with the best and most effective solution that is customized to your business needs. Is it time for a change or an upgrade? Call us today so we can show you what you're missing! (423) 499-4392

Ameritel named Allworx 2015 APEX Partner Silver

The Allworx APEX Partner program is granted to those exceptional Allworx partners that have proven their dedication, support and excellence with their relentless commitment to drive IP-based telecommunications system sales. The Allworx APEX program stands for Authorized Partner of Excellence. The APEX program is truly an elite partner program and is limited to a small segment of the total Allworx partner population.

What does this mean you can expect from us? In the coming year Ameritel will host Alloworx centered Lunch-and-Learn sessions, an Expedited RMA and Advance Replacement program, Priority technical support access from Allworx, Regional Partner Strategy Summits to share your feedback, and much more. Making this not only a win for Ameritel but a win for our customers as well!

Want to find out more about the Allworx line of products and why we sell more Allworx systems than any other system we offer? Call the AVD Pros today at (423) 499-4392 and we will happily give you a product demonstration.